Healthcare ops · Laravel + Filament · In progress
Every provider credential, in one place, centered on the provider.
A SaaS for credentialing companies, medical groups, and healthcare networks that are still running provider credentialing out of spreadsheets, inboxes, and shared drives.
The problem
Credentialing doesn't fail from bad doctors. It fails from lost paperwork.
Most credentialing companies run on Excel, email chains, and shared folders — which quietly produces duplicate work, missing documents, missed license expirations, and zero audit trail. Nobody can answer "where is this provider stuck" without opening four different files.
What it does
Everything revolves around the provider. Nothing else does.
Provider profiles
Education, training, licenses, certifications, work history, peer references, facility affiliations, and malpractice insurance — all scoped to one provider, not floating independently.
Payors & enrollments
Every provider-payor enrollment tracked with its own status history — pending, submitted, approved — so nobody has to ask "did this go through" by email.
Secure document requests
A tracked request-and-response flow so an external provider or organization contact can upload what's needed through a secure link — no account required, no email attachment roulette.
CAQH & industry data
A dedicated CAQH profile module — the credentialing industry's actual data standard, not a generic "extra info" field.
Reminders & notifications
Rule-based reminders for expiring licenses and pending tasks, with configurable templates and per-user delivery preferences — automation that never removes user control.
Tasks & progress tracking
Every credentialing step becomes a trackable task, so "which providers are incomplete" and "which enrollments are pending" are answers, not investigations.
Built to be sold as a platform
A separate panel for the business behind the business.
A Platform Super Admin layer sits apart from every tenant's credentialing workspace — plans, prices, entitlements, subscriptions, invoices, payments, and coupon campaigns, managed centrally without ever touching a tenant's provider data.
Plans & entitlements
Published plans control what a tenant can access and how much they can use — without changing the underlying provider-centric workflow.
Subscriptions & billing
Subscriptions, invoices, and payments tracked centrally, with coupon campaigns for acquisition — transparent pricing and an auditable billing history.
Tenants & roles
Every tenant configurable — branding, custom fields, notification rules, document categories — on top of role-based access that never becomes a single shared login.
Why it holds up
A locked product vision, not a moving target
A written, versioned product vision document governs every feature decision — if something doesn't serve the provider-centric workflow, it doesn't get built, no matter how easy it would be to add.
Real schema, not a mockup
46 migrations, policy-based authorization, and automated tests back the admin panel — this is application code, not wireframes with sample data.
Every action traceable
Activity logs, status histories on enrollments, and review trails on document requests — security and auditability were design requirements from day one, not bolted on.
Want the architecture, the product-vision decisions, and current build status?
Read the full case study